My Resume

My Resume

A celebrity had ever said this:

"You may not be a WINNER if you have confidence
...... but you are guaranteed to be a LOSER if you have no confidence!"

Management Philosophy:

Problem Solving Prioritized: When a problem happens, first thing to do is to solve the problem but not to find out the one who is responsible for the problem occurred. Any followed up actions could be done after problem solving.

Customer Satisfaction: It's a "service" world... but it's not "service" only. We have to achieve the "satisfaction" so that the business could be repeated and repeated.

Thank you for browsing "My Resume" page... please go below for my career history.
If you are interested in my career highlights, you may click here to get a copy of my colorful resume in PDF format.

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CAREER SUMMARY

A focused and profit-driven executive with 20+ years’ diversified knowledge and experience in accounting, finance, information technology, and sales and marketing, encompassed a steady progression of increasing accomplishments and responsibilities and active involvement in many major strategic decisions.
Strong analytical mind, excellent interpersonal intelligent and proven leadership skills also led me to both task-based completion and result-based achievement.

Area of expertise include:

Credit Evaluation

Cash Flow Analysis

Financial Analysis

Loan Underwriting

Client Needs Analysis

Customer Development

Contract Negotiation

Relationships Building/Maintaining

New Operations Startup

Strategic Planning

Policy and Procedure Development

Team Building and Staff Evaluation

PROFESSIONAL EXPERIENCE

CPA MARK WONG LEUNG & ASSOCIATES (USA) --- 1.2010 – 4.2010 [Temp]

Tax Consultant

Provided professional advice on tax matters to clients

Prepared individual and corporate income tax returns, sales tax returns and associated use sales returns for multiple states.

Reviewed the corporate balance sheets and income statements for correctness and completeness.

Helped to train new employees.

Reference Letter

DODTECH CORPORATION (USA) --- 8.2009 – 12.2009 [Temp]

Web Designer

Took part in the initial planning of a website, meeting and discussing ideas for the layout and organization of the site, the types of colors or images to use (photos, illustrations, videos, and so on).

Designed websites and ensured that they were visually effective and easy to access.

Liaised closely with the client at the design stage, which included giving advice to client on the categories and information needed to construct the site and designing a draft site for client approval and modification.

Tested the web sites for functionality in different browsers and at different resolutions.

Updated current information on web pages.

Reference Letter

CPA MARK WONG LEUNG & ASSOCIATES (USA) --- 1.2009 – 6.2009 [Temp]

Tax Consultant

Provided professional advice on tax matters to clients

Prepared individual and corporate income tax returns, sales tax returns and associated use sales returns for multiple states.

Reviewed the corporate balance sheets and income statements for correctness and completeness.

Resolved and responded to the federal, state and city audit inquiries.

BEON TRADING & WHOLESALES INC (USA) --- 5.2005 – 12.2007

Sales and Marketing Manager

As a partner of this fashion jewelry company, my major duties were to oversee the operation of a retail store in a shopping center and an online store and to coordinate/organize wholesales activities in tradeshows.

Developed the sales and marketing strategies to turn the new retail store to the profit territory in 3 months.

Accelerated the inventory turnover rate from 14 weeks to 4 weeks by using the analyzed sales statistics and monitoring the fast-moving fashion trends.

Designed and printed the promotional brochures, posters, and flyers to save thousands of outsourced artworks and printing costs.

Recognized “Star of The Month” in Christmas 2006 to the top selling salesperson with an incentive bonus boosting the sales by 65% compared to the Thanksgiving Day sales.

Maximized the profit by overseeing the profit margin and overhead costs incurred for the store and tradeshows operation.

PACIFIC GLOBAL BANK (USA) --- 2.2003 – 4.2005

Assistant Vice President (Loan) / Branch Manager

As a member of the executive management team, the functions I had to carry out in the branch were to supervise the day-to-day operations, audits, and compliance issues, to assure the branch customer service plan to achieve the customer satisfaction, to motivate the branch team to work towards the bank’s goal, and to conduct hiring activities.

Promoted from loan officer to Branch Manager in 6 months.

Developed sales and revenue generating programs such as creating the branch sales plan, visiting neighborhood business, and developing branch staffs and sales activities, resulting in deposit increased by 220% in 2 months.

Cultivated new business and maintained existing customers’ relationships by providing a tailor-made financial advice to suit customers’ special needs so as to promote cross-selling products and services.

Served on the Marketing Committee to help developing the Bank’s marketing strategy and sales programs.

Enhanced the internet policy by instituting the Information Security Policy and Internet/E-mail Use Policy.

Succeeded underwriting more than 50% of the commercial loan requests over US$1 million of the bank, all my underwriting loans were free of bad debts.

Expanded the customer based from local community to other states and cities.

DODTECH CORPORATION (USA) --- 11.1999 – 2.2003 [Part-time]

Web Designer

Assisted in designing and maintaining the company's official homepage.

Helped building E-Commerce websites using ASP and HTML including design and implementation.

Succeeded building a database accounting system using Microsoft Access including planning, requirements analysis, design, coding, and implementation.

INTERNATIONAL BANK OF CHICAGO (USA) --- 3.1993 – 4.1997

Internal Auditor

Promoted from loan trainee to assistant compliance officer in 3 months and then promoted to internal auditor in another 9 months, my duties were to conduct audits of the controls, to evaluate the adequacy procedures and the reliability and integrity of information, to review loan quality, to prepare reports of audit findings, and to recommend corrections and improvements.

Conferred with staff and management of departments to foster their understanding and acceptance of audit findings and recommendations.

Adopted the audit findings and the approved recommendations and corrections to prepare the annual and long-range audit plan.

Coordinated with the external auditors in ensuring well-brief on areas of concern.

BONHAM HOTEL (HK) --- 1.1989 – 3.1992

Receivable and Credit Officer

As the department head of the credit department, my main duties were to supervise the A/R and Credit department, to prepare accounts receivable report/ledger and aging report monthly, and to collect past due and/or over limit accounts.

Established policies and procedures for the brand-new A/R and Credit Department.

Evaluated and analyzed the credit applications carefully and set a more conservative credit limit, resulting in less than 3% past due or over limit accounts and no bad debts.

EDUCATION & QUALIFICATION

University of Illinois at Chicago (Diploma, Transcript, 1st Honor)

College of Business Administration (1997 - 2002, Overall GPA 4.96/5.0)

Bachelor of Science in Finance (Major GPA: 5.0/5.0)

Bachelor of Science in Information and Decision Science (Major GPA: 5.0/5.0)

American Institute of Banking

Foundations of Banking (Grade: A)

Bank Operations (Grade: A)

Community Bankers Association of Illinois

Certificate of Branch Managers'/Supervisors' Skill Series Session II

Certificate of Commercial Lending Institute

Certificate of Real Estate Construction Lending

Federal Deposit Insurance Corporation (FDIC)

Money Smart Training for Trainers

SKILLS

Computer Environment:	Microsoft Windows and DOS
Computer Applications:	MS Office (Excel, Word, PowerPoint, and Publisher)
Database Design Application:	MS Access
Programming Languages:	MS FrontPage and HTML
Special Applications:	Hotel System (HK): IBM AS400 ACOM Operations and Accounting Banking System (USA): BancLine IBM AS 400 Jack Henry 3694 Proof Machines Loan Program (USA): Laser Pro Lending Software Accounting & Tax Program (USA): SAIL and ATX

HONORS & ACTIVITIES

Chief Strategist, Chicago Dragons Pool Club, 2003 – 2008
Web Designer/Master, Hong Kong Club, 2003 – 2005
Vice President, Hong Kong Club, 2005

Volunteer Activities:
Volunteer Lecturer, Money Smart, FDIC, 2004
Volunteer Revenue Agent, Internal Revenue Service, 2001
Volunteer Translator, Bank at School, Illinois State Treasury Office, 1996

Recognitions:
American Pool Association, 2004
Disabled American Veterans, 2000, 2001, 2002, 2003, 2005
Hong Kong Club, 2003, 2005
Internal Revenue Service, 2001
The National Society of Collegiate Scholars, 2002
University of Illinois at Chicago, University Honor, 2002